Maureen Burger (MSN, RN, CPHQ, FACHE) is a highly qualified nurse clinician and administrator with specialties in safety, quality & risk management.
Previously, Maureen was Vice President Quality, Safety and Accreditation & Regulatory Compliance over the academic health center for the Indiana University Health System. In this position she was responsible for the strategic direction, design and operations of all quality, patient safety, risk management, infection control and accreditation/regulatory compliance programs for four acute care locations as well as all outpatient programs.
She was executive sponsor for system implementation of the Cerner Medication Reconciliation product. Throughout IU’s academic health center, she was able to reestablish Quality Measurement and Analysis resources in anticipation of increasing demand due to changes in core measures and meaningful use reporting. She participated in Joint Commission and CMS surveys at IU Health and any required follow up for the ESRD, Transplant, and Home Care areas of service.
Before this, she was a Continuous Service Readiness Consultant with Joint Commission Resources. In this position she provided services as a highly experienced and objective observer giving counsel on performance improvements as well as accreditation and regulatory compliance issues. In addition to consulting in all accreditation and disease programs established by The Joint Commission, she provided education programs in these areas at a number of local and national venues.
Maureen has also served in positions of increasing responsibility for several other hospitals and health systems. At Mercy Hospital Anderson in Cincinnati, OH, she was Director, Medical & Surgical Services and Interim Director Perioperative Services. At the University of Iowa Hospitals and Clinics she was Senior Associate Director, Office of Clinical Outcomes and Resource Management. In this position she was responsible for the health system’s programs for Performance Improvement, Patient Satisfaction, Clinical Resource Management, Clinical Outcomes Assessment, Hospital Safety and Decision Support. At the Cleveland Clinic Foundation she was served as a Clinical Nurse Specialist providing consultation, education and clinical expertise to multidisciplinary teams involved with the care of patients in the Neuroscience, Surgical and Medical Critical Care Units. She gained additional experience in the special care of long-term ICU patients, ventilator weaning and family support for these patients.
Maureen Burger received a Diploma in Nursing from Lutheran Medical Center in Cleveland, OH. Later, she received a Master’s degree in Critical Care Nursing from the Frances Payne Bolton School of Nursing at Case Western Reserve University, also in Cleveland. She is a Certified Professional Healthcare Quality (CPHQ). In addition, she has the benefit of Green Belt training in the Lean Six Sigma program. Maureen remains active with the American Organization of Nurse Executives, the American College of Healthcare Executives, the National Patient Safety Foundation, and Sigma Theta Tau (international honor society of nursing). She has contributed articles and chapters to the professional literature and presented at regional and national meetings of these professional societies.